Product Exchange: Customers can request an exchange for a new product within 7 days from the date of receipt if a manufacturing defect is found.
1-Year Warranty: A 1-year warranty covers leather defects such as peeling or cracking. This includes a replacement or full refund. (The warranty does not apply to damage caused by scratches, peeling due to drops, impacts, or sharp objects.)
100% Refund for Genuine Leather Products: A full refund is guaranteed if any faux leather is detected in products claimed to be made from genuine leather.